Frequently Asked Questions
Everything you need to know about our premium freeze-dried products.
What is the shelf life of your freeze-dried products?
Most of our freeze-dried items have a shelf life of 25 years when stored in a cool, dry place. Once opened, we recommend consuming the product within 6 to 12 months for optimal freshness.
How do I rehydrate freeze-dried food?
To rehydrate, simply add warm water to the product and let it sit for 5 to 10 minutes. For fruits and snacks, many customers prefer to eat them dry for a crunchy texture.
Do you offer bulk or wholesale pricing?
Yes, as Freeze Dry Wholesalers, we specialize in bulk orders. Pricing Tiers are available for businesses, emergency preppers, and large-scale organizations looking to purchase by the pallet.
What is your shipping policy for large orders?
We ship nationwide via LTL freight for pallet orders and standard ground shipping for smaller cases. Most orders are processed within 2-3 business days.
Are there any additives or preservatives in your food?
We pride ourselves on providing clean labels. The majority of our fruits, vegetables, and meats contain zero additives or preservatives, as the freeze-drying process naturally preserves the nutrients and flavor.
What is your return policy?
Due to the food-grade nature of our products, we cannot accept returns on opened items. However, if your order arrives damaged or there is a manufacturing defect, please contact us within 14 days for a replacement or refund.